April 26 – April 28, 2017


Albany Marriott, Wolf Road, Albany NY




PRE-CONFERENCE – Wednesday, April 26, 2017:


 6:00 – 7:00 PM          Orientation/On-Boarding of New Providers:  Not Just Credentialing
                                                Moderated by:   Terry LaValle, CPMSM, Education Chair
                                                                           Elizabeth Erwin, CPMSM, CPCS, NYSAMSS Central Region Representative
                                                                           Angela Petrone, NYSAMSS Capital Region Representative/Managed Care Liaison
                                                                           Marcia Phalen, CPMSM, NYSAMSS Adirondack Region Representative


 7:00 – 9:00 PM         Registration and Welcome Reception


DAY 1 – Thursday, April 27, 2017:


7:00 – 8:00 AM         Registration/Breakfast


8:00 AM                     Welcome and Opening Remarks
                                                Donna Lewis, CPMSM, NYSAMSS President


 8:15 AM                      2017 Joint Commission Updates   (Click HERE for handout)
                                                Laurel McCourt, MD,    (Click HERE for Bio)
                                                   Joint Commission Resources


10:45 AM                  NCQA 2017 Updates and FAQS from Attendees    (Click HERE for handout)
                                                Veronica Locke, MHSA     (Click HERE for Bio)
                                                   NCQA Policy Manager


12:00 – 1:00 PM      Networking/Regional Lunch – Hosted by NYSAMSS Regional Representatives


 1:00 PM                  My Experience Working in Doha, Qatar, as a Medical Staff/Credentialing Professional    
                                          (Click HERE for handout)
                                                 Ingrid Harris, CPMSM, CPCS     (Click HERE for Bio)
                                                   NYSAMSS Member


 1:30 PM                  Managed Care Challenges and Opportunities — Credentialing, Provider Enrollment & Delegated
                                     Credentialing      (Click HERE for handout #1; Click HERE for handout #2)
                                                Diana Hall, CPMSM, CPCS, MDA     (Click HERE for Bio)
                                                    Sr. Director, Quality and Compliance


3:30 PM                    Positude Leadership     (Click HERE for handout)
                                                Walter Dusseldorp, MBA, FACHE     (Click HERE for Bio)
                                                    Associate Executive Director, Ambulatory Services


5:00 PM                    Q & A / Wrap-up


 5:00 – 5:30 PM         Yoga with Kim  (Optional Session)


DAY 2 – Friday, April 28, 2017:


 7:30 – 8:30 AM        Registration/Breakfast


 8:30 AM                    NYSAMSS Annual Meeting / Installation of NYSAMSS Board of Directors     (Click HERE for Handout)
                                                Donna Lewis, CPMSM, NYSAMSS President


 9:00 AM                    What Top Performing Medical Staffs Do and Don’t Do     (Click HERE for Handout)
                                                Jonathan Burroughs, MD, FACHE     (Click HERE for Bio)
                                                    President & CEO, Burroughs Healthcare Consulting Network, Inc.


10:00 AM                  Consumer-Driven Healthcare – Are You Ready?     (Click HERE for handout)
                                                Jonathan Burroughs, MD, FACHE
                                                    President & CEO, Burroughs Healthcare Consulting Network, Inc.


11:15 AM                  NYSDOH Updates     (Click HERE for handout)
                                               Keith Servis     (Click HERE for Bio)
                                                  Deputy Director of Office of Primary Care & Health Systems Management; Director, Office of
                                                       Professional Medical Conduct
                                               Paula Breen      (Click HERE for Bio)
                                                   Deputy Director, NYS Department of Health Office of Professional Medical Conduct


 12:30 PM                  Q & A / Wrap-up


NAMSS CEU’s:  Total of 11 CEU’s approved.


Albany Marriott Hotel Rate:  $139 per night (plus tax)
     Phone Hotel Reservations:  Call 800-443-8952 or
     Reservations Deadline:  4/13/2017




                                                             Member       Non-Member
                          Both Days:                   $375                $475
                          Thursday Only:            $200                $250
                           Friday Only:                 $175                $225


     Registration fee includes:  Program attendance, conference materials and all food/refreshment breaks.  A $195 cancellation fee per individual will be charged if registration is can­celed less than one (1) week prior to the program.  No cancellations will be accepted on the day of the program.  Substitutions will be accepted.


   To download a paper brochure with registration form, CLICK HERE.
       To register on-line with credit card, .




All registrations will be verified by confirmation letter.  If confirmation has not been received prior to the Conference, please call 315-787-4170 or e-mail  teresa.goss@flhealth.org .




Topics, speakers and times may be subject to change without prior notice.


Photographs may be taken during the Conference and may appear on Social Media.  By registering for the Conference, permission to use the registrant’s photograph is given.


The content and opinions expressed by the speakers are not necessarily those of the New York State Association of Medical Staff Services.


Conference Room temperature will be set at 70 degrees.  It is suggested that attendees dress in layers for comfort.  For the enjoyment of all participants, please make sure to turn your cell phone to vibrate.